Samer
Order taker — restaurants
Jordanian dialect
Fast as a cashier at rush hour: takes the order, gives the total, done.
AI calling employees
Employees who never miss a call
Samer, Lama, Reema and Mariam are AI calling employees, each trained for a field. They answer your customers in their own dialect around the clock, book appointments and take orders, and call your customers when you need. Hear them, then decide.
Arabic-first — Jordanian and Gulf dialects — and English when needed
Ready for an interview
SamerOrder taker — restaurants
Ready
LamaCustomer service — car dealers & service centres
Ready
ReemaReceptionist — clinics
Ready
MariamReceptionist — multi-specialty medical centres
Ready
Working 24/7 · on your current number
Meet the team — and hear them yourself
Each employee trained on real situations from their field before taking a single customer call. Press play and let them introduce themselves, in the same voice and dialect they use with your customers.
Lama
Customer service — car dealers & service centres
Jordanian dialect
Calm and organised: knows every department's schedule and never promises what she can't deliver.
Reema
Receptionist — clinics
Jordanian dialect
Kind and precise with dates: "the day after tomorrow" is a real date, and a day off is a day off.
Mariam
Receptionist — multi-specialty medical centres
Gulf dialect · English
Moves easily between departments and doctors — and between Arabic and English.
These are only examples — yours is built for your business
Samer, Lama, Reema and Mariam and their clips are examples of what we build. Your employee gets the name, dialect and voice you choose, and can speak other languages too. Send us your business details and what you need, and we will prepare your employee.
From interview to first call
No new number and no equipment on your side. We understand your business first, then send an offer that fits it, and you try the employee yourself before they start.
Get in touch
Leave your details and your sector, or message us on WhatsApp. We get back to you within a working day.
We assess and send an offer
We learn about your calls, your services and what you need from the employee, then send an offer tailored to your business.
We prepare, you try
We teach them your services, prices and hours and examine them; then you call as a customer and ask for any change.
Starts on your number
By forwarding your current number or through your PBX — and our team keeps watching and improving.
What does a Qtoof employee do?
Not a "press 1" menu, and not a script reader. A real conversation that ends in work done inside your systems.
Four things your employee does — read like a call log
1 · Answers whoever calls you 01:12
+962 79 ••• 4821Reema
Booked · Thu 10:00
A customer called your usual number; Reema answered and booked him before the call ended.
2 · Calls your customers himself 00:48
Lama+962 77 ••• 3307
Service visit confirmed
Lama called a customer to remind him of his car service, and he confirmed.
3 · Talks to your website visitors 02:05
VisitorQtoof
Demo requested
A visitor pressed «Talk» and spoke with the employee in the browser — no phone — and asked for a demo. Try it here yourself with Layan; soon on your own website.
4 · Sums up every call for you
The callYour dashboard
Summary · outcome · quality score
After every call you get the recording, transcript, summary and outcome; the order or task reaches the right person.
Answers calls
No lost calls, no waiting customers
- Answers at once — day and night, holidays and rush hours.
- Answers from your own knowledge — services, prices, policies — no guessing.
- Books, moves and cancels appointments on the right department's, doctor's or technician's calendar.
- Knows a returning customer's name and history before they speak, and never asks for their number.
- Interrupt and it stops to listen; a quick "uh-huh" doesn't cut it off.
- Transfers to your staff through your PBX, and opens an urgent task for the person in charge.
Calls your customers
Calling campaigns in a real conversation
Upload a customer list or tie the campaign to your orders and appointments, tell the employee the goal, and let it call them one by one.
- Who to call: a list from a file, or automatically after every order and before every appointment.
- It shows you what it understood from your goal and runs a test call before starting.
- Calls within the hours you set and keeps the line free for incoming calls.
- Anyone who asks not to be called goes on the do-not-call list, and no campaign calls them again.
Every call's outcome, live Illustration
Answered78
Interested41
Booked27
Follow up12
No answer22
Examples: appointment confirmations · reminders · feedback after an order · lead follow-up · renewals
Analyses every call
Every call becomes a business record
- Orders, bookings and leads logged automatically from the call.
- Complaints and special requests reach the right department as assigned tasks.
- Recording, Arabic transcript, summary, outcome and a quality rating for every call.
- Analyse your human team's calls too: upload a recording and get the same result.
Analyses every call Illustration
247
calls today
89%
answer rate
31
bookings
Top requests this week
Book an appointment46
Prices29
Opening hours17
How it all connects
No new number and no equipment on your side: forward your number, or connect your PBX to us.
Your customer callsYour number or PBX
Your website or storeComing to your website
Your Qtoof employee
A booking in your calendar
An order to the kitchen
A task for the right team
A WhatsApp message to the customer
Your system via API
- Call forwarding
- Your PBX (SIP)
- WhatsApp (Meta)
- CRM & booking systems
- API · Webhooks
An employee for every sector
One platform, and an employee trained on your field's language and situations.
Medical centres
A calendar per doctor and department · Arabic & English · nearest alternative slot
Your employee: Mariam
Restaurants & delivery
Phone orders · total with delivery · straight to the kitchen board
Your employee: Samer
Real estate
Answer enquiries · qualify budget & intent · book viewings
Sales & customer service
Outbound calling · FAQs · tickets and escalation to staff
A trained employee on a watched line
Examined before work
In the Qtoof Academy each employee is examined on real situations from your field before the first customer.
Never makes things up
Answers from your knowledge; what it doesn't know it says honestly and logs for your team.
Never leaves a caller in silence
If a reply is slow it reassures the caller; if the call can't continue, a call-back task is created.
Round-the-clock monitoring
We watch the line and the calls live; any fault alerts our team at once.
Your dialect, your languages
You choose the dialect and the languages allowed in your business, and it keeps to them.
Your data stays yours
Your settings, customers and calls belong to your business only.
Who will you interview first?
Request a trial and tell us your sector, and we'll set up an interview with the right employee. Or ask us directly on WhatsApp.
Request a trial
Chat on WhatsApp
- We reply within a working day
- No fixed price list: we assess your needs and send a tailored offer
- Or email: support@qtoofapps.com